Question 1

How do I know what to book?

Accepted Answer

If your unsure, don't stress! Book what seems closest to your goal, and will adjust your service if needed once we talk! Or give me a call or text and I will get back with you in 24-48 hrs.

Question 2

How often will I need maintenance?

Accepted Answer

It depends on the service. Most color appointments are every 6-8 weeks, while extension maintenance is typically every 6 weeks. I'll create a maintenance plan that's realistic for your lifestyle.

Question 3

What is your cancellation policy?

Accepted Answer

As I do realize things come up and sometimes you need to cancel your appointment. My policy's are to help you have a better experience. It's important that you understand I respect your time but also to be better to serve you, guests need to respect my time as well. If you need to cancel, please do so with a 24 hr notice. I charge a 50% rebooking fee for no shows or cancellations within that window of time. Frequent reschedules are treated the same, after multiple reschedules in a row, I will kindly ask you to keep your appointment or ask that you only book if there's an open spot available at the time you're wanting to book an appointment.

your hair girl

kristi

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frequently asked questions.

How do I know what to book?

How often will I need maintenance?

What is your cancellation policy?

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